SMPP SMS Gateway issue

Question
1

Hi,

I have configured SMPP SMS gateway and enrolled SMS token, but unable to get it working. I am getting error “The PIN was correct, but the SMS could not be sent: SMSError(error_id=404, description=‘smpplib can not be found!’)”. I am not sure how to resolve this issue. Where can I get more information on this error?

Thanks,

2

Hi,
depending on Your installation You need to install the smpplib python package.
When privacyIDEA is installed via pip or ubuntu packages this should already be installed.

Regards
Paul

3

I have checked smpplib package is installed and just to be on safe side, I have reinstalled it. but still getting same error “The PIN was correct, but the SMS could not be sent: SMSError(error_id=404, description=‘smpplib can not be found!’)” not sure, what else could be missing here.
Requred Ports to SMPP provider are open and DNS is configured properly and working.