Here’s the full error from /var/log/apache2/error.log
[Fri Nov 15 16:47:39.352607 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] [2019-11-15 16:47:39,350] ERROR in app: Exception on / [GET]
[Fri Nov 15 16:47:39.352682 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] Traceback (most recent call last):
[Fri Nov 15 16:47:39.352695 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/flask/app.py", line 2292, in wsgi_app
[Fri Nov 15 16:47:39.352706 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] response = self.full_dispatch_request()
[Fri Nov 15 16:47:39.352716 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/flask/app.py", line 1815, in full_dispatch_request
[Fri Nov 15 16:47:39.352726 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] rv = self.handle_user_exception(e)
[Fri Nov 15 16:47:39.352736 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/flask/app.py", line 1718, in handle_user_exception
[Fri Nov 15 16:47:39.352746 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] reraise(exc_type, exc_value, tb)
[Fri Nov 15 16:47:39.352756 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/flask/app.py", line 1813, in full_dispatch_request
[Fri Nov 15 16:47:39.352810 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] rv = self.dispatch_request()
[Fri Nov 15 16:47:39.352823 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/flask/app.py", line 1799, in dispatch_request
[Fri Nov 15 16:47:39.352832 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return self.view_functions[rule.endpoint](**req.view_args)
[Fri Nov 15 16:47:39.352842 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/privacyidea/webui/login.py", line 91, in single_page_application
[Fri Nov 15 16:47:39.352852 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] get_from_config(SYSCONF.OVERRIDECLIENT))
[Fri Nov 15 16:47:39.352861 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/privacyidea/lib/log.py", line 154, in log_wrapper
[Fri Nov 15 16:47:39.352870 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return func(*args, **kwds)
[Fri Nov 15 16:47:39.352879 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/privacyidea/lib/config.py", line 337, in get_from_config
[Fri Nov 15 16:47:39.352888 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] config_object = get_config_object()
[Fri Nov 15 16:47:39.352897 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/privacyidea/lib/config.py", line 317, in get_config_object
[Fri Nov 15 16:47:39.352906 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] store['config_object'] = shared_config.reload_and_clone()
[Fri Nov 15 16:47:39.352915 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/privacyidea/lib/config.py", line 173, in reload_and_clone
[Fri Nov 15 16:47:39.352924 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] self._reload_from_db()
[Fri Nov 15 16:47:39.352933 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/privacyidea/lib/config.py", line 99, in _reload_from_db
[Fri Nov 15 16:47:39.352942 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] db_ts = Config.query.filter_by(Key=PRIVACYIDEA_TIMESTAMP).first()
[Fri Nov 15 16:47:39.352953 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/query.py", line 3214, in first
[Fri Nov 15 16:47:39.352969 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] ret = list(self[0:1])
[Fri Nov 15 16:47:39.352987 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/query.py", line 3006, in __getitem__
[Fri Nov 15 16:47:39.353006 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return list(res)
[Fri Nov 15 16:47:39.353023 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/query.py", line 3316, in __iter__
[Fri Nov 15 16:47:39.353037 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return self._execute_and_instances(context)
[Fri Nov 15 16:47:39.353047 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/query.py", line 3338, in _execute_and_instances
[Fri Nov 15 16:47:39.353056 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] querycontext, self._connection_from_session, close_with_result=True
[Fri Nov 15 16:47:39.353079 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/query.py", line 3353, in _get_bind_args
[Fri Nov 15 16:47:39.353089 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] mapper=self._bind_mapper(), clause=querycontext.statement, **kw
[Fri Nov 15 16:47:39.353098 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/query.py", line 3331, in _connection_from_session
[Fri Nov 15 16:47:39.353108 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] conn = self.session.connection(**kw)
[Fri Nov 15 16:47:39.353117 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/session.py", line 1123, in connection
[Fri Nov 15 16:47:39.353126 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] execution_options=execution_options,
[Fri Nov 15 16:47:39.353135 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/session.py", line 1129, in _connection_for_bind
[Fri Nov 15 16:47:39.353144 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] engine, execution_options
[Fri Nov 15 16:47:39.353153 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/orm/session.py", line 430, in _connection_for_bind
[Fri Nov 15 16:47:39.353162 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] conn = bind._contextual_connect()
[Fri Nov 15 16:47:39.353171 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py", line 2226, in _contextual_connect
[Fri Nov 15 16:47:39.353180 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] self._wrap_pool_connect(self.pool.connect, None),
[Fri Nov 15 16:47:39.353189 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/engine/base.py", line 2262, in _wrap_pool_connect
[Fri Nov 15 16:47:39.353198 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return fn()
[Fri Nov 15 16:47:39.353206 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/base.py", line 354, in connect
[Fri Nov 15 16:47:39.353216 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return _ConnectionFairy._checkout(self)
[Fri Nov 15 16:47:39.353224 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/base.py", line 751, in _checkout
[Fri Nov 15 16:47:39.353234 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] fairy = _ConnectionRecord.checkout(pool)
[Fri Nov 15 16:47:39.353242 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/base.py", line 483, in checkout
[Fri Nov 15 16:47:39.353252 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] rec = pool._do_get()
[Fri Nov 15 16:47:39.353260 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/impl.py", line 138, in _do_get
[Fri Nov 15 16:47:39.353269 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] self._dec_overflow()
[Fri Nov 15 16:47:39.353308 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/util/langhelpers.py", line 68, in __exit__
[Fri Nov 15 16:47:39.353320 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] compat.reraise(exc_type, exc_value, exc_tb)
[Fri Nov 15 16:47:39.353329 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/impl.py", line 135, in _do_get
[Fri Nov 15 16:47:39.353338 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return self._create_connection()
[Fri Nov 15 16:47:39.353347 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/base.py", line 299, in _create_connection
[Fri Nov 15 16:47:39.353356 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return _ConnectionRecord(self)
[Fri Nov 15 16:47:39.353365 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/base.py", line 428, in __init__
[Fri Nov 15 16:47:39.353374 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] self.__connect(first_connect_check=True)
[Fri Nov 15 16:47:39.353382 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/pool/base.py", line 630, in __connect
[Fri Nov 15 16:47:39.353391 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] connection = pool._invoke_creator(self)
[Fri Nov 15 16:47:39.353400 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/engine/strategies.py", line 114, in connect
[Fri Nov 15 16:47:39.353408 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return dialect.connect(*cargs, **cparams)
[Fri Nov 15 16:47:39.353417 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/sqlalchemy/engine/default.py", line 453, in connect
[Fri Nov 15 16:47:39.353426 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return self.dbapi.connect(*cargs, **cparams)
[Fri Nov 15 16:47:39.353434 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/pymysql/__init__.py", line 90, in Connect
[Fri Nov 15 16:47:39.353443 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] return Connection(*args, **kwargs)
[Fri Nov 15 16:47:39.353451 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/pymysql/connections.py", line 646, in __init__
[Fri Nov 15 16:47:39.353460 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] self.ctx = self._create_ssl_ctx(ssl)
[Fri Nov 15 16:47:39.353469 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] File "/opt/privacyidea/local/lib/python2.7/site-packages/pymysql/connections.py", line 716, in _create_ssl_ctx
[Fri Nov 15 16:47:39.353477 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] ctx.load_cert_chain(sslp['cert'], keyfile=sslp.get('key'))
[Fri Nov 15 16:47:39.353486 2019] [wsgi:error] [pid 4341:tid 140306197669632] [remote 192.168.1.1:7680] IOError: [Errno 13] Permission denied