Push Token enroll ok, using it not

I configured the Push-Token for Android like in the howto described. I’m able to enroll a token but if I use it, I get

ERR401: Failed to submit message to firebase service.

in the privacyidea.log following is found:

[2020-10-22 16:00:46,398][79697][140679762724288][WARNING][privacyidea.lib.smsprovider.FirebaseProvider:169] Failed to send message to firebase service: {
“error”: {
“code”: 403,
“message”: “SenderId mismatch”,
“details”: [
@type”: “type.googleapis.com/google.firebase.fcm.v1.FcmError”,

I tried to recreate the SMS-provider 2 times, but the error is always the same.

I would be very grateful for any hint!!


Increase log level to debug.

Google for “firebase sender id mismatch”. This looks like a common config problem.

I generated a new private key and it works…

1 Like

I am also having same issue, tried multiple time with new setup and generated new Private Key but no luck.

I followed these articles but no luck, I have latest PI and Privacyidea Authenticator.

getting below error, any clue what to be done.

using latest PI and Authenticator.

ERR401: Failed to submit message to firebase service

{“detail”: null, “id”: 1, “jsonrpc”: “2.0”, “result”: {“error”: {“code”: 401, “message”: “ERR401: Failed to submit message to firebase service.”}, “status”: false}, “time”: 1614960227.5086968, “version”: “privacyIDEA 3.5.1”, “signature”: “r”}

Dear All,
Any luck please ?

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)