Printing Tan List

[marc_weber]

Hello everyone,

I recently set up a PrivacyIdea Server and am in configuration phase right now.

I am testing all the TokenTypes and creating Policies to ensure a safe environment.
I have 2 issues at the moment,

first a short question; after I enrolled a token and got the QR Code or the OTP Value List and I confirm is there a way to show me the QR Code again if I want to register it on a new Phone for example or if I want to print the Tan List again. I am sure its designed to not be possible, but I just wanted to confirm this.

Secondly; I can’t print the Paper tan or OTP Tan List tokens. When I press the “Print the OTP list” button, a PopUp Window opens and instantly closes again. Nothing gets printed. Did I miss a Configuration somewhere?

I allowed PopUps in my Browser, so that shouldn’t be an issue.

I appreciate the help

Regards

Marc

[cornelinux]

@marc_weber

first a short question; after I enrolled a token and got the QR Code or the OTP Value List and I confirm is there a way to show me the QR Code again if I want to register it on a new Phone for example or if I want to print the Tan List again. I am sure its designed to not be possible, but I just wanted to confirm this.

This is not possible for security reasons. New phone - new secret key (QR Code)!

@marc_weber

Secondly; I can’t print the Paper tan or OTP Tan List tokens. When I press the “Print the OTP list” button, a PopUp Window opens and instantly closes again. Nothing gets printed. Did I miss a Configuration somewhere?

The printing dialog of your browser should open.

[marc_weber]

Thanks.

The printing dialog opens on firefox and edge after testing, but still doesnt work on chrome, even with all PopUp blockers and security settings disabled

[cornelinux]

It opens on Chrome on Linux.
Alternatively you need to print in a different way or somehow fix your chrome issue.