HelloI I entered a shared secret Google Authenticator into OTRS. I can log in using the generated QR code from https://totp.app/, but I cannot log in with the TOTP generated by privacyIDEA. Why?
Hi, i am not sure i understand you correctly.
Are you talking about the OTP value generated by the privacyIDEA authenticator app?
Or is a OTP value generated by another app not working with the privacyIDEA server?
There is probably a parameter mismatch somewhere.