Fresh Ubuntu Installation, Token unusable

Question
1

After a fresh installation on ubuntu24 enrolled Tokens are not usable. All Tokens look like this:

grafik
grafik901×888 69.6 KB

any hints?

2

Hi Marco_Huster

try to reinstall the privacyidea packages, or tell us what have you tried.

br

Julio

3

Hi Julio

i started a fresh POC. This is a new Ubuntu24 server installation, then installed privacyidea-apache2 (there is no error when installing the package) and created an admin user. All tokens i enroll (on local or ldap users) look like this in Token view. I tried with Ubuntu22 an had the same Problem.There are no errors in /var/log/privacyidea/privacyidea.log.

br
Marco

4

Hi Julio

it has been a browser/cache problem, tried other Browser and everything is ok.

thank you und best regards
Marco

5

Hi Marco,

thank you for you response. Can you tell us which browser cause this cache problem?

br

Julio

6

Hi Julio,

the problem only appears in Firefox, i cleared cache and testet a private tab → problem still there. When i use Chrome everthing looks fine.

br
Marco

7

This is the raw template you are seeing. Uusally the browser would fill all the tags with the double curly brackets.

So somthing is breaking in your browser. Maybe you have s.th. like noscript running.
You could use the browsers developer mode to check for javascript errors in the browser.