Error Fetching Policy Templates

Ive managed to install privacy idea and get it running as expected when integrated with radius and AD. Unfortunately when i try to make a new policy the web interface says “error fetching policy templates”

I put logging mode into debug but theres no mention of it trying to get to the github page and our firewall notices no connections are being made from the host machine when i enter this page.

Is there a way to either force the download of templates via pi-manage, or should i be looking elsewhere in the logs?

My one guess is that because our firewall uses a self-signed cert then python doesnt trust it and blocks the connection to github ( i have noticed this with other systems on our network as python didnt default to the computers local cert store ).

Any advice appreciated.

You can define a different location for policy templates, using a policy.
https://privacyidea.readthedocs.io/en/master/policies/templates.html