Debian + Error during installation

Question
101

yes, fixes this, too.
Good night.Am 02.03.2015 um 22:32 schrieb Stefan Steuer:

I’ll try it in the Morning :wink:
Should that File also fix the Problem while Creating a Token for a User with “umlaut”?

102

root@support:/home/# dpkg -i privacyidea-venv_2.1~dev2_amd64.deb
(Lese Datenbank … 33805 Dateien und Verzeichnisse sind derzeit
installiert.)
Vorbereitung zum Ersetzen von privacyidea-venv 2.1~dev1 (durch
privacyidea-venv_2.1~dev2_amd64.deb) …
Ersatz für privacyidea-venv wird entpackt …
dpkg: Abhängigkeitsprobleme verhindern Konfiguration von privacyidea-venv:
privacyidea-venv hängt ab von python-virtualenv; aber:
Paket python-virtualenv ist nicht installiert.

dpkg: Fehler beim Bearbeiten von privacyidea-venv (–install):
Abhängigkeitsprobleme - verbleibt unkonfiguriert
Fehler traten auf beim Bearbeiten von:
privacyidea-venv>

103

yes.
the users won’t be displayed in the user view. But when I want to add a
token and type in some letters in the username-field I’ll get the user from
the DB.On Monday, March 2, 2015 at 9:04:04 PM UTC+1, Cornelius Kölbel wrote:

Did you restart the apache webserver?

Otherwise the new code will not be used.

How does your configuration look like, now?
And what does the pirvacyidea.log say?

Kind regards
Cornelius

Am 02.03.2015 um 20:54 schrieb Stefan Steuer:

installation fixed - but when I add the SQLresolver, create the realm
there are no users displayed.

On Monday, March 2, 2015 at 8:18:32 PM UTC+1, Stefan Steuer wrote:

root@support:/home/# dpkg -i privacyidea-venv_2.1~dev2_amd64.deb
(Lese Datenbank … 33805 Dateien und Verzeichnisse sind derzeit
installiert.)
Vorbereitung zum Ersetzen von privacyidea-venv 2.1~dev1 (durch
privacyidea-venv_2.1~dev2_amd64.deb) …
Ersatz für privacyidea-venv wird entpackt …
dpkg: Abhängigkeitsprobleme verhindern Konfiguration von privacyidea-venv:
privacyidea-venv hängt ab von python-virtualenv; aber:
Paket python-virtualenv ist nicht installiert.

dpkg: Fehler beim Bearbeiten von privacyidea-venv (–install):
Abhängigkeitsprobleme - verbleibt unkonfiguriert
Fehler traten auf beim Bearbeiten von:
privacyidea-venv

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104

Q29udGVudC1UeXBlOiBhcHBsaWNhdGlvbi9wZ3Atc2lnbmF0dXJlOyBuYW1lPSJzaWduYXR1cmUu
YXNjIg0KQ29udGVudC1EZXNjcmlwdGlvbjogT3BlblBHUCBkaWdpdGFsIHNpZ25hdHVyZQ0KQ29u
dGVudC1EaXNwb3NpdGlvbjogYXR0YWNobWVudDsgZmlsZW5hbWU9InNpZ25hdHVyZS5hc2MiDQoN
Ci0tLS0tQkVHSU4gUEdQIFNJR05BVFVSRS0tLS0tDQpWZXJzaW9uOiBHbnVQRyB2MQ0KDQppUUlj
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c3piUzIyQkd0d25aDQoyWDQ5VmVleGV4Ly9lQ3RiZ0xRWTRKL1JLREtySDlJc2xMZHdYWTczUlNH
TC9HL2Zjd0FRV3RMMytTc2o4S0xCDQpWamJ4UGpiN05PWFk1SHRmbm5EVSs5eFhxWHFGMFRPcnZ0
RXZVOVpkRTk4dzQzQk85TnVJZjFTenpISGJveHpHDQo1WGpHWE44NXQ1bnZPUi9lU2lRR3pLUk9U
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aHUvMVlZMTN5RkcwVVFUWFpXekd2bk1IZHRLDQpuWXg4aHBYUGNUK0ZzZmhNTEgvTzlJYlYyblpE
MVd3WWJRM0c3U3RhWm5IcDlUWFZESnNXeXV1aWpIWUY1bnBxDQplYlp5MFlWc2s4MlJPRmp1OW1G
cw0KPXFjMnMNCi0tLS0tRU5EIFBHUCBTSUdOQVRVUkUtLS0tLQ0K

105

Dear Cornelius,
I found some “ü” in the name of the otrs-agents column. But nothin starts
with a “ü”.

I think the problem is that otrs is utf8_general_ci (Storage-Engine
(InnoDB))

Error log with pi_loglevel 10

[2015-03-02
10:21:10,139][22040][140451446462208][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:10,506][22040][140451446462208][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:10,806][22040][140451555567360][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:10,958][22040][140451555567360][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:19,127][22040][140451446462208][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:20,111][22040][140451454854912][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:20,117][22040][140451454854912][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:20,118][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Map’ is not a parameter for the resolver u’sqlresolver’
[2015-03-02
10:21:20,119][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Database’ is not a parameter for the resolver
u’sqlresolver’
[2015-03-02
10:21:20,119][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Driver’ is not a parameter for the resolver u’sqlresolver’
[2015-03-02
10:21:20,119][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Server’ is not a parameter for the resolver u’sqlresolver’
[2015-03-02
10:21:20,120][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Limit’ is not a parameter for the resolver u’sqlresolver’
[2015-03-02
10:21:20,120][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’User’ is not a parameter for the resolver u’sqlresolver’
[2015-03-02
10:21:20,120][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Table’ is not a parameter for the resolver u’sqlresolver’
[2015-03-02
10:21:20,120][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Password’ is not a parameter for the resolver
u’sqlresolver’
[2015-03-02
10:21:20,121][22040][140451454854912][WARNING][privacyidea.lib.resolver:128]
the passed key u’Port’ is not a parameter for the resolver u’sqlresolver’
[2015-03-02
10:21:23,233][22040][140451555567360][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:24,848][22040][140451555567360][WARNING][privacyidea.lib.config:451]
unable to load resolver module : ‘resolvers.SCIMIdResolver’
(ImportError(‘cannot import name getResolverClass’,))
[2015-03-02
10:21:24,875][22040][140451555567360][ERROR][privacyidea.app:1423]
Exception on /user/ [GET]
Traceback (most recent call last):
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/flask/app.py”,
line 1817, in wsgi_app
response = self.full_dispatch_request()
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/flask/app.py”,
line 1477, in full_dispatch_request
rv = self.handle_user_exception(e)
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/flask/app.py”,
line 1381, in handle_user_exception
reraise(exc_type, exc_value, tb)
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/flask/app.py”,
line 1475, in full_dispatch_request
rv = self.dispatch_request()
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/flask/app.py”,
line 1461, in dispatch_request
return self.view_functionsrule.endpoint
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/privacyidea/api/lib/prepolicy.py”,
line 80, in policy_wrapper
return wrapped_function(*args, **kwds)
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/privacyidea/api/user.py”,
line 97, in get_users
return send_result(users)
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/privacyidea/api/lib/utils.py”,
line 124, in send_result
return jsonify(res)
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/flask/json.py”,
line 238, in jsonify
indent=indent),
File
“/opt/privacyidea/privacyidea-venv/local/lib/python2.7/site-packages/flask/json.py”,
line 126, in dumps
rv = _json.dumps(obj, **kwargs)
File “/usr/lib/python2.7/json/init.py”, line 238, in dumps
**kw).encode(obj)
File “/usr/lib/python2.7/json/encoder.py”, line 202, in encode
chunks = list(chunks)
File “/usr/lib/python2.7/json/encoder.py”, line 427, in _iterencode
for chunk in _iterencode_dict(o, _current_indent_level):
File “/usr/lib/python2.7/json/encoder.py”, line 401, in _iterencode_dict
for chunk in chunks:
File “/usr/lib/python2.7/json/encoder.py”, line 401, in _iterencode_dict
for chunk in chunks:
File “/usr/lib/python2.7/json/encoder.py”, line 325, in _iterencode_list
for chunk in chunks:
File “/usr/lib/python2.7/json/encoder.py”, line 383, in _iterencode_dict
yield _encoder(value)
UnicodeDecodeError: ‘utf8’ codec can’t decode byte 0xfc in position 1:
invalid start byte

106

Yes it is TOTP - time frame is 30 second - it’s enough time - because I try
it direct when the new token was generated.

Audit lot

Mar 3, 2015 7:20:54 PMPOST /validate/check0TOTP00xxxxx
https://support.acmeo.eu/pi#/user/details//
https://support.acmeo.eu/pi#/config/realms/list91xxxxwrong otp valueOKOKOn Tuesday, March 3, 2015 at 7:19:00 PM UTC+1, Cornelius Kölbel wrote:

What does the audit say?

I guess this the OTP value is wrong.
It is TOTP, isnt it?

Maybe the timewindow is a bit narrow.
What values do you have there?

Kind regards
Cornelius

Am 03.03.2015 um 19:12 schrieb Stefan Steuer:

Dear Cornelius,
I don’t know why but when I type in my username and the OTP from google
auth sometimes the login is successful - sometimes unsucessful.
Do you have any idea?!

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107

Attached you’ll find some screenshots of my settings and some other bugsOn Tuesday, March 3, 2015 at 7:37:38 PM UTC+1, Stefan Steuer wrote:

Ok so i reproduce it with some other users and tokens.
When I use the token for the first time - it works… but not a second
time… I have to create a new QR-Code/Token

On Tuesday, March 3, 2015 at 7:27:55 PM UTC+1, Stefan Steuer wrote:

When I take the Token for the first time it works fine. When I logged out
and want to use the new token (after 30 seconds) I’ll get the error.

Einstellungen 1.png832×787 18.1 KB

Einstellungen 2.png1122×578 17.7 KB

Einstellungen 3.png1114×770 27 KB

Einstellungen 4.png1160×752 33.1 KB

Fehler Audit-Log.png1153×636 80.8 KB

privacyidea-log.png1601×464 8.37 KB

108

I already set a tokenlabel with the policy :frowning:

With the app “authy” I’ll get the message that "Counter based tokens are
not supported"On Tuesday, March 3, 2015 at 9:11:45 AM UTC+1, Cornelius Kölbel wrote:

You know, that the google app for the windows phone is the newest?

Do you have a URL example, that works with the windows phone?

You can set the tokenlabel in an enrollment policy.

Am 03.03.2015 um 09:08 schrieb Stefan Steuer:

Which mobile App do you prefer (except google auth) ?

btw: when I try to scan the code with the google auth for windows phone
I’ll get message that “Der eingescannte Code enthält keine gültigen Daten
für das Konto und den geheimen Schlüssel”

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109

Wait, I think the authy app could only be used with their service!Am 03.03.2015 um 09:25 schrieb Stefan Steuer:

I created for all users TOTP and the error message appears :frowning:

On Tuesday, March 3, 2015 at 9:24:22 AM UTC+1, Cornelius Kölbel wrote:

To me it sounds the same.

Try TOTP instead of HOTP.

Kind regards
Cornelius

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110

I created for all users TOTP and the error message appears :(On Tuesday, March 3, 2015 at 9:24:22 AM UTC+1, Cornelius Kölbel wrote:

To me it sounds the same.

Try TOTP instead of HOTP.

Kind regards
Cornelius

111

So I got the windows app running. The problem is that the windows google
auth doesn’t support one time password but time based password :smiley:

Maybe you can help me with the error from the App “authy” ?

112

Ah, sorry.
Preferred App.

No. Each app has its drawback and by the end of the day, they are all
apps on a device I do not fully trust.
Instead of the Google Auth you can use FreeOTP, which at least is an OSS
app from Redhat.

I am not sure, if it is available on windows.
You could use the Token2 App. Which probably is not available for Windows.
It is based on the mOTP algorithm and secures the key with a PIN.

Kind regards
CorneliusAm 03.03.2015 um 09:08 schrieb Stefan Steuer:

Which mobile App do you prefer (except google auth) ?

btw: when I try to scan the code with the google auth for windows
phone I’ll get message that “Der eingescannte Code enthält keine
gültigen Daten für das Konto und den geheimen Schlüssel”

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113

cool!Am 03.03.2015 um 19:02 schrieb Stefan Steuer:

/Thank you for writing in. It is a known issue for our iOS app, and
will be fixed in the next released version that we expect to be live
next week./

/If you are experiencing the issue in another platform please let us
know it, and don’t hesitate to contact us if you need further assistance./

/Authy Engineer Support/

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114

I’ve got it running :slight_smile:
I need to enter the key of the token manually

unsafe:otpauth://hotp/LABELNAME?secret=56QHGD211GASYN2FOCBB3PSDSMQML2L
&counter=0

after that I’ve to enter my username… I think that this is not included
in the QR CodeOn Tuesday, March 3, 2015 at 9:41:29 AM UTC+1, Cornelius Kölbel wrote:

I Remember there was a my personal drawback.
I had to register my phone number with their service.
Unfortunately I can not help you with the app - I do not have it and do
not use it.
But as mentioned, if you can provide a URL/QRCode, that works with this
app, you are welcome to share it. (of course no productive QR COde) :wink:

Am 03.03.2015 um 09:37 schrieb Stefan Steuer:

oh no - you can add any serviceprovider who’s using 2FA. They support also
modules who support google auth.

On Tuesday, March 3, 2015 at 9:33:07 AM UTC+1, Cornelius Kölbel wrote:

Wait, I think the authy app could only be used with their service!

Am 03.03.2015 um 09:25 schrieb Stefan Steuer:

I created for all users TOTP and the error message appears :frowning:

On Tuesday, March 3, 2015 at 9:24:22 AM UTC+1, Cornelius Kölbel wrote:

To me it sounds the same.

Try TOTP instead of HOTP.

Kind regards
Cornelius

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115

Dear Cornelius,
I don’t know why but when I type in my username and the OTP from google
auth sometimes the login is successful - sometimes unsucessful.
Do you have any idea?!

116

Good!

Would please file a bug report with authy?

The URL specification even REQUIRES the counter paramter…

Kind regards
CorneliusAm 03.03.2015 um 10:01 schrieb Stefan Steuer:

I’m so gooood :slight_smile:

I just found the error. The QR should not has the parameter “&counter=0”
unsafe:otpauth://hotp/LABELNAME?secret=56QHGD211GASYN2FOCBB3PSDSMQML2L
*
*
without the counter=0 I can add generate a QR-Code for authy.

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117

Thank you for writing in. It is a known issue for our iOS app, and will be
fixed in the next released version that we expect to be live next week.

If you are experiencing the issue in another platform please let us know
it, and don’t hesitate to contact us if you need further assistance.
Authy Engineer Support

118

so I deleted all tokens and create new one.

Topic closed ;)On Tuesday, March 3, 2015 at 10:33:13 PM UTC+1, Stefan Steuer wrote:

Can I reconfigure the timewindow to 60 for all in the db or do I have to
create new tokens/re-enroll them?

119

When I take the Token for the first time it works fine. When I logged out
and want to use the new token (after 30 seconds) I’ll get the error.

120

I Remember there was a my personal drawback.
I had to register my phone number with their service.
Unfortunately I can not help you with the app - I do not have it and do
not use it.
But as mentioned, if you can provide a URL/QRCode, that works with this
app, you are welcome to share it. (of course no productive QR COde) ;-)Am 03.03.2015 um 09:37 schrieb Stefan Steuer:

oh no - you can add any serviceprovider who’s using 2FA. They support
also modules who support google auth.

On Tuesday, March 3, 2015 at 9:33:07 AM UTC+1, Cornelius Kölbel wrote:

Wait, I think the authy app could only be used with their service!

Am 03.03.2015 um 09:25 schrieb Stefan Steuer:

I created for all users TOTP and the error message appears :(


On Tuesday, March 3, 2015 at 9:24:22 AM UTC+1, Cornelius Kölbel wrote:

    To me it sounds the same.

    Try TOTP instead of HOTP.

    Kind regards
    Cornelius

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