500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application

alxmijares · May 6, 2020, 8:59pm

Hi,
I got the next error after I install PrivacyIDEA on RHEL 8, and I did the installation follow the step in the url:
https://privacyidea.readthedocs.io/en/latest/installation/centos.html

{“detail”: null, “id”: 1, “jsonrpc”: “2.0”, “result”: {“error”: {“code”: -500, “message”: “500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.”}, “status”: false}, “time”: 1588798394.128309, “version”: “privacyIDEA 3.0.2”, “signature”: “rsa_sha256_pss: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”} Captura

I would like to know more about this
Thanks

cornelinux · May 7, 2020, 4:49pm

In this chapter we describe a way to install privacyIDEA on CentOS 7 based on the installation

There is a slightly more current version at github.

github.com

privacyidea/privacyidea/blob/master/doc/installation/centos.rst


.. _install_centos:

CentOS Installation
-------------------

Step-by-Step installation on CentOS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

.. index:: CentOS, Red Hat, RHEL

In this chapter we describe a way to install privacyIDEA on CentOS 7 based on the
installation via :ref:`pip_install`. It follows the
approach used in the enterprise packages (See `RPM Repository`_).

Setting up the required services
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

In this guide we use Python 2.7 even though its end-of-life draws closer.
CentOS 7 will support Python 2 until the end of its support frame.

This file has been truncated. show original

If you manage to install it on CentOS 8, people will be gratefull for your howto.

However, The information you provide does not tell anything. If you want someone from the community to hop in, you need to provide more. Which log file could be helpful in case of a Server Error?

plettich · May 7, 2020, 5:45pm

In addition to @cornelinux comment please have a look at the systems audit log since SELinux errors usually end up in a server error.