Hi all,
We have installed privacyidea on Ubuntu 20.04, we have integrated freeradius also with privacyidea, sometime we get the below error message in /var/log/freeradius/radius.log file
Info: rlm_perl: 500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.
after checking the privacyidea.log file, we found the below error messages
[ERROR][privacyidea.app:1891] Exception on /validate/check [POST]
Traceback (most recent call last):
File "/home/privacyidea/venv/lib/python3.8/site-packages/flask/app.py", line 2447, in wsgi_app
response = self.full_dispatch_request()
File "/home/privacyidea/venv/lib/python3.8/site-packages/flask/app.py", line 1952, in full_dispatch_request
rv = self.handle_user_exception(e)
File "/home/privacyidea/venv/lib/python3.8/site-packages/flask/app.py", line 1821, in handle_user_exception
reraise(exc_type, exc_value, tb)
File "/home/privacyidea/venv/lib/python3.8/site-packages/flask/_compat.py", line 39, in reraise
raise value
File "/home/privacyidea/venv/lib/python3.8/site-packages/flask/app.py", line 1948, in full_dispatch_request
rv = self.preprocess_request()
File "/home/privacyidea/venv/lib/python3.8/site-packages/flask/app.py", line 2242, in preprocess_request
rv = func()
File "/home/privacyidea/privacyidea/api/validate.py", line 126, in before_request
request.User = get_user_from_param(request.all_data)
File "/home/privacyidea/privacyidea/lib/log.py", line 155, in log_wrapper
return func(*args, **kwds)
File "/home/privacyidea/privacyidea/lib/user.py", line 646, in get_user_from_param
user_object = User(login=username, realm=realm,
File "/home/privacyidea/privacyidea/lib/log.py", line 155, in log_wrapper
return func(*args, **kwds)
File "/home/privacyidea/privacyidea/lib/user.py", line 105, in __init__
self._get_user_from_userstore()
File "/home/privacyidea/privacyidea/lib/usercache.py", line 63, in cache_wrapper
File "/home/privacyidea/privacyidea/lib/user.py", line 115, in _get_user_from_userstore
self._get_resolvers()
File "/home/privacyidea/privacyidea/lib/user.py", line 230, in _get_resolvers
if self._locate_user_in_resolver(resolvername):
File "/home/privacyidea/privacyidea/lib/user.py", line 250, in _locate_user_in_resolver
uid = y.getUserId(self.login)
File "/home/privacyidea/privacyidea/lib/resolvers/LDAPIdResolver.py", line 269, in cache_wrapper
f_result = func(self, *args, **kwds)
File "/home/privacyidea/privacyidea/lib/resolvers/LDAPIdResolver.py", line 630, in getUserId
self._bind()
File "/home/privacyidea/privacyidea/lib/resolvers/LDAPIdResolver.py", line 508, in _bind
if not self.l.bind():
File "/home/privacyidea/venv/lib/python3.8/site-packages/ldap3/core/connection.py", line 589, in bind
File "/home/privacyidea/venv/lib/python3.8/site-packages/ldap3/strategy/sync.py", line 57, in open
File "/home/privacyidea/venv/lib/python3.8/site-packages/ldap3/strategy/base.py", line 122, in open
File "/home/privacyidea/privacyidea/lib/resolvers/LDAPIdResolver.py", line 145, in get_server
return ldap3.ServerPool.get_server(self, connection)
File "/home/privacyidea/venv/lib/python3.8/site-packages/ldap3/core/pooling.py", line 317, in get_server
File "/home/privacyidea/venv/lib/python3.8/site-packages/ldap3/core/pooling.py", line 91, in get_server
File "/home/privacyidea/venv/lib/python3.8/site-packages/ldap3/core/pooling.py", line 173, in find_active_server
File "/home/privacyidea/venv/lib/python3.8/site-packages/ldap3/core/server.py", line 324, in check_availability
File "/usr/lib/python3.8/socket.py", line 231, in __init__
OSError: [Errno 24] Too many open files
Note: after rebooting the OS or restarting the pi.service the above error is gone, even we can’t open the Web GUI for it. Nginx is used as a webserver
Regards