Dear everyone,
I am trying to configure a policy, which requires and set an random PIN to the OTP. This PIN should be send via email to the user. But for me it is not clear, what I have to put into the value field “pinhandling”.
I tried a lot of things, for example
- send
- base
- privacyidea.lib.pinhandling.base
- privacyidea.lib.pinhandling.send
But anytime I try to create a new TOTP Token I receive an HTTP 500 error. Does anyone have a hint for me? I am not able to log the pin to the logfile or to send it via email.
Thanks and all the best for you
Tobias
Here is the part of the logfile:
2020-12-22 13:00:28,086][19291][140078366598912][INFO][privacyidea.lib.user:233] user ‘testuser’ found in resolver ‘domain’
[2020-12-22 13:00:28,087][19291][140078366598912][INFO][privacyidea.lib.user:234] userid resolved to ‘54a20861-e55d-41d7-a806-181a5b0c1528’
[2020-12-22 13:00:28,096][19291][140078366598912][ERROR][privacyidea.app:1892] Exception on /token/init [POST]
Traceback (most recent call last):
File “/opt/privacyidea/lib/python3.7/site-packages/flask/app.py”, line 2447, in wsgi_app
response = self.full_dispatch_request()
File “/opt/privacyidea/lib/python3.7/site-packages/flask/app.py”, line 1952, in full_dispatch_request
rv = self.handle_user_exception(e)
File “/opt/privacyidea/lib/python3.7/site-packages/flask/app.py”, line 1821, in handle_user_exception
reraise(exc_type, exc_value, tb)
File “/opt/privacyidea/lib/python3.7/site-packages/flask/_compat.py”, line 39, in reraise
raise value
File “/opt/privacyidea/lib/python3.7/site-packages/flask/app.py”, line 1950, in full_dispatch_request
rv = self.dispatch_request()
File “/opt/privacyidea/lib/python3.7/site-packages/flask/app.py”, line 1936, in dispatch_request
return self.view_functionsrule.endpoint
File “/opt/privacyidea/lib/python3.7/site-packages/privacyidea/api/lib/prepolicy.py”, line 154, in policy_wrapper
return wrapped_function(*args, **kwds)
File “/opt/privacyidea/lib/python3.7/site-packages/privacyidea/api/lib/prepolicy.py”, line 154, in policy_wrapper
return wrapped_function(*args, **kwds)
File “/opt/privacyidea/lib/python3.7/site-packages/privacyidea/api/lib/prepolicy.py”, line 154, in policy_wrapper
return wrapped_function(*args, **kwds)
[Previous line repeated 4 more times]
File “/opt/privacyidea/lib/python3.7/site-packages/privacyidea/api/lib/prepolicy.py”, line 153, in policy_wrapper
action=self.action)
File “/opt/privacyidea/lib/python3.7/site-packages/privacyidea/api/lib/prepolicy.py”, line 267, in init_random_pin
pin_handler = pin_handler_class()
TypeError: ‘module’ object is not callable
[2020-12-22 13:00:28,103][19291][140078366598912][ERROR][privacyidea.lib.auditmodules.sqlaudit:261] exception DataError(’(pymysql.err.DataError) (1406, “Data too long for column ‘info’ at row 1”)’)
[2020-12-22 13:00:28,103][19291][140078366598912][ERROR][privacyidea.lib.auditmodules.sqlaudit:262] DATA: {‘success’: False, ‘serial’: None, ‘user’: ‘testuser’, ‘realm’: ‘domain’, ‘resolver’: ‘domain’, ‘token_type’: None, ‘client’: ‘10.19.3.18’, ‘client_user_agent’: ‘chrome’, ‘privacyidea_server’: ‘otp.domain’, ‘action’: ‘POST /token/init’, ‘action_detail’: ‘’, ‘info’: ‘500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.’, ‘policies’: ‘require_pin_for_otp,require_pin_for_otp’}